Shipping Policy
Shipping and fulfillment
Effective September 25, 2026
Pawventure | Virginia, USA | psansoa321@gmail.com
We work with EPROLO and shipping providers to fulfill orders. Shipping destinations and charges available for your order are shown at checkout. Review any delivery estimate on the product page or at checkout before purchasing. Processing and transit time are separate.
Shipment timing and delays
We ship within the timeframe stated when you order. If no shipment timeframe is stated, we will ship within 30 days after receiving a complete order or contact you to obtain your agreement to a delay or provide a refund for unshipped merchandise. This is a shipment deadline, not a promise of delivery within 30 days.
If we cannot meet a promised shipment date, we will notify you with an updated date and explain your cancellation and refund options.
Address corrections and delivery problems
Please provide a complete, accurate delivery address. Email us promptly to request corrections; changes may not be possible after dispatch. Follow tracking information when supplied. Contact us if your shipment is late, appears lost, or shows delivery you cannot locate.
Our Return & Refund Policy covers order problems. Supplier shipping exceptions do not override mandatory consumer rights.